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How (and Why) to Describe “Potential”
Who advances in the business world often depends on management’s assessment of people’s “potential”. But what constitutes potential is often not clearly described. As a result, employees can’t work...
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Ask This at the Outset of Any Initiative
Preparing to launch an initiative? Avoid common and costly errors by asking one question at the outset: Process Task or Talent Task? This is a simple way to make everyone more confident in the...
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How to Spark Innovative Thinking
A process for innovative thinking sounds like an oxymoron, I know: It veers dangerously close to Dilbert territory. But it is risky to rely on individual brilliant ideas to surface at the right time...
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What if you met people’s deepest need: Recognition?
by Dean M. Herman, Ph.D. http://www.hermanconsulting.com/ Have you ever noticed how hard your colleagues work just to be recognized? Think of how much effort they expend to achieve a particular...
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Defusing Difficult Conversations
Second post in the “Thanks A Million” series on great things that I have learned from employees or colleagues. I was on the Board of Directors of an excellent job training non-profit, JobTrain,some...
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Getting Great Customer Feedback on a New Technology
You’ve got very cool new technology that thousands of labs will love. The product is ready. Rev up the Introduction Machine and sell, right? Senova Systems, a company for which I am consulting, is...
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Best Simple Operational Plan– Part 2
The fun does not stop once the strategy summary is distributed and the initiatives list is complete! Here is the second and last section of the Taia Ergueta Minimum Pain-Maximum Gain Operating...
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Fast Company on Big Ideas
In the November issue of Fast Company you’ll find “Why, with so many businesses thinking small, the World Needs Big Ideas”. I love big ideas and, as a manager, often saw proof of the Goethe quote:...
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Five Change Management Key Success Factors
Who is NOT trying to make change happen faster? Managers want employees to take up the banner of [fill in the blank: More Innovation? Fewer missed deadlines?]. Employees want managers to take off the...
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Be a Leader! Use the right word.
You are only leading if they are following — i.e., acting on your ideas. Here is a surprising and extremely simple way to dramatically increase the actual behavior changes you effect. In a study...
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